An order management system (OMS) is a technological application that allows firms to manage inventory orders from online entry through inventory completion.
It coordinates order information across various sales touchpoints to enable seamless visibility into order information throughout the order-to-cash operation.
An OMS enables retailers administer the complete order process efficiently, from the point a shopper places an order to its successful completion and order management system required return.
It improves inventory management by providing instant analytics on stock amounts and order tracking, enabling enterprises to enhance their supply order management system oms chain operations and boost shopper experience.
An effective OMS links with other company systems like website platforms, inventory management systems, ERP software, oms and shipping carriers to drive a integrated order fulfillment ecosystem from start to completion.